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Help with billing matters

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  • Billing
  • Legal & Security
  • What are the payment methods supported?
    We use Paddle to store your card information and process payments. Paddle is a service dedicated to payment processing, which is PCI compliant. Your card number is not stored on our servers. Credit Cards Mastercard Visa Maestro American Express Discover Diners Club JCB UnionPay Mada Is VAT, GST, or sales taxes included in pricing plans? (/en/article/is-vat-gst-or-sales-taxes-included-in-pricing-plans-Few readers
  • Is VAT, GST, or sales taxes included in pricing plans?
    VAT, GTS, or sales taxes is not included in our pricing plans. As some of our customers are businesses, they do not owe VAT and thus we charge the advertised flat price. VAT is still due for consumers and may be applied on all plan prices (ie. non-business entities). If you are an EU business, make sure you enter your EU VAT number to prove your business status and thus remove VAT from the price. If you are located outside the EU, we won’t charge any VAT, regardless of your business or consumerFew readers

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