Sender name - a string that will be displayed to your recipient as the sender of a message.

This name may contain non-accented letters, numbers, periods, pluses, hyphens, and underscores.

The sender's name looks like an email and consists of 2 parts:

Name
Domain The name should be related to your company name, brand, or website. You can't use a generic sender name like: info, otp, bank, sms and etc. Each company uses its own unique sender name and each sender name is moderated before being applied. To obtain the sender name, go to Dashboard -> Sender names -> New sender name. Follow the instructions on the page. If the sender's name will be rejected or already taken, we will contact you for updates. Verifying and activation of sender name take up to 2 business days. In some cases, it can take a little bit more time if we will have some doubts about your relation to the selected name, and will need to provide some proof of your relationship.

A dedicated sender name service is equivalent to renting hardware/server to keep your sender name working

The cost of the sender name consists of:

Once-off hardware setup fee
Monthly payment for hardware

What are the benefits of a dedicated sender name?

Your recipients will trust messages more if the sender's name is identical to the brand or company they know.
You will be able to receive inbound messages from

Question 2

How to import from CSV on iOS

Accepted Answer

Select the delimiters that you use in a CSV file and then press the button to select your CSV file. If you don't know which delimiters are used in your file, you can back to this screen and change delimiters again. Or check the instruction on how to understand which delimiters using in your CSV file. If you use headings in a CSV file, click the checkbox to exclude those headers. Columns in a CSV file can be in any order. | You can download a file that will be used as an example in this tutorial. All data in this file is completely random and does not refer to anyone.
Choose a data type for each column from the CSV file. It's not necessary to map all columns. If some row in a column will have invalid data, it will be highlighted. You can edit rows with invalid data by tapping on them. ||| ${color}#ff0000 Phone number, Email address, Telegram username, or Threema ID - one of these columns is required for each imported contact. If a row does not contain one of these required fields or fields does not pass validation, then this row from a CSV file will be ignored. Other columns are optional. If a field in a column has more length t

Question 3

How to import from CSV on Mac

Accepted Answer

Select the delimiters that you use in a CSV file and then press the button to select your CSV file. If you don't know which delimiters are used in your file, you can change them after file selection. If you use headings in a CSV file, click the checkbox to exclude those headers. Columns in a CSV file can be in any order. | You can download a file that will be used as an example in this tutorial.
Click a column heading to map data type there. It's not necessary to map all columns. ||| ${color}#ff0000 Phone number, Email address, Facebook, Telegram, or Skype username - one of these columns is required for each imported contact. If a row does not contain one of these required fields or fields does not pass validation, then this row from a CSV file will be ignored. Other columns are optional. If a field in a column has more length than is allowed, all extra characters will be truncated.
When you finish mapping column headings, press the "Save" button. Also, before save you can select in which group you want to add these imported contacts. ![](https://storage.crisp.chat/users/helpdesk/website/bbbb9e26f2cb2800/screenshot-2021-

Question 4

Why send each copy?

Accepted Answer

iPhone's tight security

Apple has tight iOS security, which honestly is good for all of us, but it means LoopMessage cannot auto-send multiple messages by pressing send just once.

The good news is, we’ve created app in such a way that sending personalized mass texts is still as fast and effortless as lifting a finger.

And the silver lining? Because LoopMessage organizes, cuts, copies, pastes, personalizes, and pops your messages in front of you one after the other, you have the chance edit them before sending without leaving the app. So, if you’re sending the same personalized message to twenty people, you can still add a funny one-liner to your buddy without sending it to everyone else. And it’s all intuitive.

Here’s to reaching your audience with the tap of a finger.

|| If you use our app for macOS, there sending process is fully automated, and no need to click 'send' for each message.

Question 5

How to send bulk personalized texts in Telegram from your Mac

Accepted Answer

| We recommend using only the official Telegram build from Mac App Store: https://apps.apple.com/app/id747648890. With other builds bulk messaging has not been tested by our team. || Each recipient must have a filled Telegram Username so you can send them a message. Sending by recipient phone number is currently not supported on macOS. ${youtube}Short video tutorial || If you installed multiple copies of Telegram (for example, from the App Store, and from their website). Please delete other copies and keep only one. Because the application will incorrectly determine which of the Telegram copies will need to interact with.

Question 6

Sandbox environment

Accepted Answer

The sandbox allows you to test inbound and outbound messages without using your credits or purchasing a dedicated sender name. You can use this feature to test the API before using it on Production. || Messages sent within the Sandbox will always contain technical information at the end of each message. The sandbox is designed to help your developers or QA team not use the main request limit for which you pay. This also will help you solve the issue when need to send messages separately only for testing and separately use them in a production environment. To use the sandbox, you just need to add a phone number or email as a sandbox contact to the dashboard. In this case, all your requests for this contact will be force marked as the sandbox. | Keep in mind that when your implementation is used in a production environment, remember to remove the specified contact from the sandbox list, otherwise all requests related to this contact will continue to be processed as a sandbox. || Don't use sandbox messaging in a production environment. If you will abuse it, we reserve the right to nullify your sandbox limit.

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